(Interview) BPO/Call Center : HR Interview Question and Answer

Interview : HR Interview Question and Answer 

BPO AND CALL CENTER INTERVIEW QUESTION AND ANSWER

Solved HR Interview Question. In this section you can find All HR interview question. Common asked interview question with answer. I am Sure it will help a lots. If you have any Suggestion about these HR Question Please write us.

 

It seems like an easy interview question. It’s open ended. I can talk about whatever I want from the birth canal forward. Right?

Wrong. What the hiring manager really wants is a quick, two- to three-minute snapshot of who you are and why you’re the best candidate for this position.

So as you answer this question, talk about what you’ve done to prepare yourself to be the very best candidate for the position. Use an example or two to back it up. Then ask if they would like more details. If they do, keep giving them example after example of your background and experience. Always point back to an example when you have the opportunity.

?Tell me about yourself? does not mean tell me everything. Just tell me what makes you the best.

 

Sample Answer

I’m an ambitious, self-motivated account executive and I’m very happy in my life right now. I’m looking to change jobs because I feel I’ve achieved all of the goals I set out for myself when I embarked in my previous role, six years ago. I’ve still got a strong appetite for success and I’m looking for a job that will provide fresh challenges and rewards.

 

Advice from the recruitment consultant

This is a deceptively difficult question to answer. The key to answer this question is staying focused on your primary objective here - selling yourself as an employee. With this in mind, answer this question in light of your overall interview strategy. Don’t describe your record collection, your favorite movies or you pets’ names. Do, for example, describe what motivates your career and drives your passions.

The easy answer is that you are the best person for the job. And don’t be afraid to say so. But then back it up with what specifically differentiates you.

For example:

?You should hire me because I’m the best person for the job. I realize that there are likely other candidates who also have the ability to do this job. Yet I bring an additional quality that makes me the best person for the job--my passion for excellence. I am passionately committed to producing truly world class results. For example . . .? Are you the best person for the job? Show it by your passionate examples.

 

The key is to focus on your achievable objectives and what you are doing to reach those objectives.

For example: ?Within five years, I would like to become the very best accountant your company has on staff. I want to work toward becoming the expert that others rely upon. And in doing so, I feel I’ll be fully prepared to take on any greater responsibilities which might be presented in the long term. For example, here is what I’m presently doing to prepare myself . . .?

Then go on to show by your examples what you are doing to reach your goals and objectives.

 

This is a broad question and you need to focus on the behavioral examples in your educational background which specifically align to the required competencies for the career.

An example: ?My education has focused on not only the learning the fundamentals, but also on the practical application of the information learned within those classes. For example, I played a lead role in a class project where we gathered and analyzed best practice data from this industry. Let me tell you more about the results . . .?

Focus on behavioral examples supporting the key competencies for the career. Then ask if they would like to hear more examples.