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Carefully chosen interview questions can reduce turnover by consistently identifying the best candidates.
In
this information-packed seminar, you’ll learn how to filter out the
fluff from your interview questions and compose powerful questions
designed to gain insight into candidates’ answers.
Using
behavior-based interviewing techniques, you’ll learn to base your
interview questions on the most dependable criteria for predicting
future behavior — your candidates’ past actions and experiences.
Finally, we’ll discuss how to create an interviewing environment that embraces candidates and demonstrates your corporate culture at its best.
In this seminar you’ll learn how to:
• Easily create interview questions that align with your candidate profile — the required knowledge, skills and abilities
• Standardize your interview questions to create consistency and ease in comparing candidates
• Ensure legally compliant, job-related interview practices
• Showcase your call center as a great place to work with techniques for welcoming candidates and celebrating your culture.
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