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Call Conversations -Technical 1 |
| Article Number: 10191 | Last Updated: Sun, Nov 29, 2009 at 9:29 AM |
Call Conversations -Technical 1Technical Support Tech Support: ‘I need you to right-click on the Open Desktop.’ Customer: ‘OK.’ Tech Support: ‘Did you get a pop-up menu?’ Customer: ‘No.’ Tech Support: ‘OK. Right-Click again. Do you see a pop-up menu?’ Customer: ‘No.’ Tech Support: ‘OK, sir. Can you tell me what you have done up until this Customer: ‘Sure. You told me to write ‘click’ and I wrote ‘click’.’ Tech Support: ‘OK. At the bottom left hand side of your screen, can Customer: ‘Wow! How can you see my screen from there?’ ———————– Tech Support: “O.K. Bob, let’s press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter “P” to bring up the Program Manager.” Customer: “I don’t have a ‘P’.” Tech: “On your keyboard, Bob.” Customer: “What do you mean?” Tech: “‘P’ on your keyboard, Bob.” Customer: “I’m Not going to do that!” *Call conversation got from different online open sources |
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