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Call Center, BPO Interview Questions
- What is call center?
- What do you mean by BPO?
- What do you do when people disagree with your ideas?
- Why do you want to work here?
- Why should we hire you?
- How does it help discipline to success?
- What would you consider an ideal work environment?
- You have replaced the CMOS battery. What must you do next?
- Which of the following conversions is possible in windows 98?
FAT 16 to NTFS
FAT 32 to FAT 16
Fat 16 to Fat32 and Fat32 to Fat 16
Fat 16 to Fat 32 but not Fat 32 to Fat 16
What
is the difference between Tech Support executive , Voice process , non
voice process , Backend and Telecalling and define them ?
You
are reported that the monitor at a client’s place is having a problem.
You are about to remove the CPU tower to trouble shoot the issue. What
do you do just before opening the CPU tower?
a. wear wrist strap to prevent ESD damage to the monitor
b. Make sure that the power is switched off and the power cord is plugged out.
c. Make sure that the ESD is grounded properly
d. Connect the monitor as well as the wrist strap to the ground.
What must an IDE hard drive have in order for an AGP slot?
a. Active partition
b. Passive partition
c. Dynamic partition
d. Extended partition
What command will restore a backup copy of the registry from DOS?
a. CHKDSK
b. CHKREG
c. SCANREG
d. SCANDISK
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- What factors do you consider while building your career?
- What is your weakness? How you overcome that?
- What is the difference between BPO, KPO and LPO ?
- Explain the line "All that glitters is not gold" ?
- What is trouble shooting?
- What kind of salary do you need?
- Money is important or relation is important in our life,why?
- What is the difference between sales and presentation?
- Describe your management style
- What is your favorite Advertisement in television ? Explain why?
- What is tech support in non voice process?
- Do your skills match this job or another job more closely?
- What is the difference of domestic and international call center?
- Have you ever had to fire anyone? How did you feel about that?
- Why do you looking for BPO job?
- What is voice Or non voice Working?
- What qualities do you look for in a boss?
- What is nearshoring?
- What is supernatural power?
- What is your philosophy towards work?
- What would you say about your time management?
- Are you willing to work overtime? Nights? Weekends?
- How to Solve blue screen error?
- What irritates you about co-workers?
- Tell me some thing about Indian education system?
- What is mean by inbound?
- What is outbound?
- What would you do, if you get the Jackpot of 1crore?
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- Why has call centers come to India,why don’t they be in foreign countries?
- How would you know you were successful on this job?
- Tell me something about paper weight?
- If you had enough money to retire right now, would you?
- In
a computer tape library there are two racks with 40 tapes per rack.In a
given day 30 tapes are in use . What fraction remains in the rack?
- Are you willing to put the interests of the organization ahead of your own?
- How can you say that you are the right candidate for us?
- What kind of person would you refuse to work with?
- What is the abbreviation of ITES? What does it mean?
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